To write-off a loan account, a phenix user must be granted permission to do so.

To write-off a loan account

To write-off a client or group loan account, selectthe client or group. Click the General tab.

1. Click the loan account to be written-off.
2. Click More, Write-off on the action bar.
3. Accept the date default for Write off on or pick a date in the past from the calendar pop-up.
4. The Amount to be written off will display.
5. Optionally, type a descriptive Note.
6. Click Submit.

The loan account status will be changed to Closed (Written-off).