Today, companies live in a constantly changing economic and social environment. Faced with this observation, one of the ways to adapt and succeed in operating comfortably is to optimize the organization of the company, particularly in terms of business processes . This is what we call the “process approach”.
Whatever the size of your company, and this is also valid for an SME, your activity is driven by processes: customer complaint, product delivery, implementation of a new product range, employee payment, leave processing, etc. ( discover examples of BPMN processes ).
These processes are necessary for the proper functioning of your structure. But if they are poorly controlled, they can become a real obstacle . Hence the interest in implementing a process approach… and in an in-depth understanding of the impact of this process approach on your business, your customers and your employees.
With a certain mastery of business processes, a company has a better chance of gaining in efficiency because it wastes less time on repetitive tasks, reacts better to unpredictable tasks and concentrates more effectively on its know-how.
A significant advantage when operating in competitive markets!
So, what is a process approach ? What are its benefits? And how is it implemented? By reading the white paper on this subject, you will learn everything about the process approach and its benefits for your business.
Retrieved from; https://blog.outscale.com/la-demarche-processus/
Author : Olivier Jeunot
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