For clients who do not have all their documents complete, after entering their information on the application, they will be directed to the authentication page. Once the authentication is validated, they will see ‘Welcome to Phénix’. They can then log in to access their home page or click on ‘Complete My Information’ to add the missing information.

After that, they will receive a message informing them that their request has been considered, and they will be redirected to the welcome page to access their home page where they can perform their transactions.

If you click on the ‘Log in’ button

If you click on the ‘Complete My Information’ button