How to activate a client’s preliminary account via the bank on the Phénix Web portal?
How to activate a client’s preliminary account via the bank on the Phénix Web portal?
Once the documents are submitted via mobile, they will be sent to the bank you have chosen, along with your information for the creation of your account.
The bank will review the request.
If, after reviewing the request, the virtual documents are complete, you will be notified by the bank via a message or a call on your mobile to schedule an appointment (APPT), during which you will bring your physical documents for verification.
If, after verification, the documents are compliant, your account will be activated.
After your account is activated, your subscription will also be created and activated. You will receive a notification confirming the creation of your account, and you will then be able to benefit from the services offered.